• Operating Supplies & Equipment
    • Specialist Services/Equipment
    • Management Tools & Systems

Hotel operations application which optimizes communication and work processes in all hotel departments. Facility is based on real time information which increases quality of service and improves guest experiencestaff productivity and efficiencycost control and employees’ satisfaction. All functions are supported with data and analytics which gives a hotel the opportunity to maximise performance, guest satisfaction and revenue.

Creatriks Ltd was founded in 2012 and with its core product “Facility hotel operations application” is now managing 20.000 rooms in 200 hotels in 10 different countries including UK, Germany, Netherlands, Russia, Austria, Mexico, Croatia, Slovenia, Serbia and currently expanding in the Middle East, USA and Spain.

Facility is hotel operations application with its main purpose to optimizie communication and work processes in all hotel departments. Facility is based on real time information which increases quality of service and improves guest experience, staff productivity and efficiency, cost control and employees’ satisfaction. All functions are supported with data and analytics which gives a hotel the opportunity to maximise performance, guest satisfaction and revenue.

SIMPLICITY (Symbols&Colours, Intuitive and Userfriendly, Multilingual), KNOWLEDGE (Extensive hospitality and hotel operations knowledge) and COMPLETENESS (gives users just what they need, nothing more and nothing less) are Facilitiy’s main driving force.

Hotel departments and modules covered by Facility:

  • Housekeeping
  • Front Office
  • Guest services
  • Porters
  • Maintenance
  • Management
  • Analytics
  • Quality Check-list
  • Inventory Management
  • Laundry&Linen Management
  • Cosmetics and Amenities
  • Guest Feedback Management
  • Lost&Found
  • Minibar Management

Our Clients Include

  • Palace Resorts – Mexico, Cancun
    Holiday Inn – Austria, Vienna
  • Park Plaza Hotels – UK, Germany, Netherlands, Hungary, Croatia
  • The Beaumont – UK, London

  • Radisson Blu – Slovenia, Ljubljana
  • Best Western – Slovenia
  • Maistra Hotels – Croatia
  • Valamar Hotels – Croatia

Head Office

Creatriks d.o.o.,
Smartinska cesta 152/Hall 4,
1000 Ljubljana


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